Política de envio

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Partners Summit Essence fulfils all orders through our logistics partner EcomHub, ensuring reliable and tracked delivery across Europe.

Delivery Times

Portugal: 2-5 business days
Spain & Italy: 3-7 business days
Other EU countries: 5-10 business days
Delivery times are estimates and may vary due to customs clearance or courier delays beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.

Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Customs and Duties For deliveries within the European Union, no additional customs duties apply. Summit Essence complies with all EU VAT regulations.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at suporte@gmail.com. We will investigate and arrange a replacement or refund as appropriate.

Contact For any shipping-related questions, please contact us at suporte@gmail.com